[SOLVED] WiFi device is being disabled whenever it connects to network ?

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Wifitrouble

Jun 9, 2025
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Today all of a sudden whenever my laptop connects to a network via wi-fi it immediately disables the wi-fi adapter device with a code 22 error.

I thought it might be that the hardware was fried, so I just bought a usb wifi adapter and the results with it are the same. It can see all the networks, but as soon as the status changes to "connected, secured" the device immediately disables.

I tried to connect to a t-mobile franklin hotspot and a motorola router.

I have tried manually enabling both devices and updating drivers.

Laptop info:

Asus Vivobook laptop
Windows 10 Home 10.0.18363

I can post any other laptop info if required but ATM the only way I can reach the internet is typing on this cruddy phone so keeping it to a minimum for now.
 
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Welcome to the forums, newcomer!

Asus Vivobook laptop
Asus have a number of Vivobook's in their portfolio, which one do you have? Check to see if your laptop has any BIOS versions pending.

Windows 10 Home 10.0.18363
Following that, check to see if your OS is pending any updates as you're on version 1909.

I have tried manually enabling both devices and updating drivers.
Following that, uninstall the wireless adapter from Device Manager and without rebooting the laptop, manually install the latest driver for your wireless adapter, sourced from Asus's support site for your laptop.
 
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Lutfij said:
Welcome to the forums, newcomer!

Asus Vivobook laptop
Asus have a number of Vivobook's in their portfolio, which one do you have? Check to see if your laptop has any BIOS versions pending.

Windows 10 Home 10.0.18363
Following that, check to see if your OS is pending any updates as you're on version 1909.

I have tried manually enabling both devices and updating drivers.
Following that, uninstall the wireless adapter from Device Manager and without rebooting the laptop, manually install the latest driver for your wireless adapter, sourced from Asus's support site for your laptop.
Click to expand...

Asus E203NAS_E203NA

No change after updating.

Does every connection to the internet need to go through one of these adaptors? If not, maybe buying a usb tethering plan for the phone might work to bypass the issue do you think? Or would that be likely to end the same way?
 
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Look in Task Manager > Startup for any other unknown or unexpected apps being launched at startup.

Also look in Task Scheduler for any unexpected or unknown apps being triggered by some other action.

Reliability History/Monitor may be capturing some error code, warning, or informational event just before or at the time wireless is disabled.

Failing that:

On the laptop run "ipconfig /all" without quotes via the Command Prompt.

Post the full results. You should be able to copy and paste the results without needing to retype it all.

Then do the same for another known working (no problems) network computer. Post.

Be sure to identify "working computer" and "not working computer".

The network's router may also be capturing some related event via the router's logs (if available and enabled).

Who has full admin rights to the router? You will need help from that person.
 
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Ralston18 said:
Look in Task Manager > Startup for any other unknown or unexpected apps being launched at startup.

Also look in Task Scheduler for any unexpected or unknown apps being triggered by some other action.

Reliability History/Monitor may be capturing some error code, warning, or informational event just before or at the time wireless is disabled.

Failing that:

On the laptop run "ipconfig /all" without quotes via the Command Prompt.

Post the full results. You should be able to copy and paste the results without needing to retype it all.

Then do the same for another known working (no problems) network computer. Post.

Be sure to identify "working computer" and "not working computer".

The network's router may also be capturing some related event via the router's logs (if available and enabled).

Who has full admin rights to the router? You will need help from that person.
Click to expand...
No problems in the monitor or unexpected apps.

Ipconfig output (not working)

Host name: laptop-1p9nc105
Primary dns suffix:
Node type: hybrid
Ip routing enabled: no
Wins proxy enabled: no

I do not have access to any other computer to compare with.

The hotspot does change from 0 to 1 device connected then goes back to 0 when the adapter is disabled a second later.
 
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I can't change the lease time for the hotspot. To connect to it I just click on the network when it shows up in the list.

I'll try the changes on the laptop when I get home.
Ralston18 said:
On the laptop:

Disable IPv6

Change the DNS servers to Google at 8.8.8.8 and 8.8.4.4

On the router

Change the lease time from the current 2 hours to at least a week.

How are you/what do you do when connecting to the hotspot?
Click to expand...
 
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What is the lease time on the router? Are you able to change the lease time?

And just to be sure (no harm in asking) when using wireless connectivity on the laptop are you sure that the wired network adapter is disabled? Only one network adapter, either wired or wireless, should be enabled.

That said, there are still other things that can be done:

1) On the laptop go into Device Manager and find the network adapter. Select the network adapter and double click to open the Properties. There will be a number of tabs available - take a look at all of them and especially the Events tab. Scroll through the listed events and see what, if anything, is being reported.

2) Look in Reliability History/Monitor and Event Viewer for any error codes, warnings, or informational events that occur just before or at the time of the wifi disconnects.

Reliability History/Monitor is much more end user friendly and the timeline format may reveal patterns. You can select dates and errors within those dates for more information. Start with the Critical events. Clicking the details may or may not prove helpful.

Event Viewer requires more time and effort to navigate and understand. FYI:

How To - How to use Windows 10 Event Viewer | Tom's Hardware Forum (tomshardware.com)

Immediate objective being to simply find some error code, warning, or informational event that corresponds with the loss of wifi.

If no errors can be matched then the next step will be to watch system performance for changes that happen when wifi is lost.
 
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202 doesn't really tell you much more than you already know. The computer can't get to the internet. That is not very useful. It also would likely put out that message if you were to say unplug the wan cable on the router.

From your description it seem the interface is actually going into a disconnect status. You posted what appears to be a valid/working IPCONFIG /all. If you look at it again after you say the "brief" time does it goes disconnected or does it just not have ip addresses/gateway etc.

From the description it seems to be failing at the wifi level, not so much stuff like DHCP/DNS/ IP address. Kinda like if you unplug a ethernet cable.

This though almost has to be something in windows doing this, it would really be nice if it really told you why it was dropping. You have pretty much eliminated hardware by using a USB wifi nic and attempting to connect to different devices like your hotspot and your router.

I really hate these type of errors. You could try to boot a USB linux image. Most have drivers for common wifi nic cards included. It though will have limited use other than to confirm it is not a issue with hardware or bios or some other strangeness. Linux is even worse when it comes to troubleshooting for someone who does not know all the command line options. All you would really care is can you open pages on the included web browers. If that is working you know it is something with microsoft even though it does not help you resolve what exactly is not working in windows.

This soon gets into the desperation option of reinstall windows because you can't find what silly box you must click on some page you have no idea even exists.
 
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bill001g said:
202 doesn't really tell you much more than you already know. The computer can't get to the internet. That is not very useful. It also would likely put out that message if you were to say unplug the wan cable on the router.

From your description it seem the interface is actually going into a disconnect status. You posted what appears to be a valid/working IPCONFIG /all. If you look at it again after you say the "brief" time does it goes disconnected or does it just not have ip addresses/gateway etc.

From the description it seems to be failing at the wifi level, not so much stuff like DHCP/DNS/ IP address. Kinda like if you unplug a ethernet cable.

This though almost has to be something in windows doing this, it would really be nice if it really told you why it was dropping. You have pretty much eliminated hardware by using a USB wifi nic and attempting to connect to different devices like your hotspot and your router.

I really hate these type of errors. You could try to boot a USB linux image. Most have drivers for common wifi nic cards included. It though will have limited use other than to confirm it is not a issue with hardware or bios or some other strangeness. Linux is even worse when it comes to troubleshooting for someone who does not know all the command line options. All you would really care is can you open pages on the included web browers. If that is working you know it is something with microsoft even though it does not help you resolve what exactly is not working in windows.

This soon gets into the desperation option of reinstall windows because you can't find what silly box you must click on some page you have no idea even exists.
Click to expand...

Thanks. I agree with what you've said. My next step was going to be reinstalling windows so I'll cross my fingers that works. Looking at the ipconfig again after the adapter disables just goes back to the same thing I posted earlier - basically blank.
 
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That is kinda strange. You normally see the actual interface even if it is not connected. This is one of those things you see if for example you forget to load the device drivers. It shows up in the device manager but not in the ipconfig. But a device driver does not uninstall and reinstall itself so this is something different.

If this was just the laptop wifi I would suspect something in the bios disabling the power or something but with 2 different nics it is not that.
 
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This is where I wish there was a way to fire some random microsoft employee whenever someone had to do this. They do not care about customer service at all. Everyone comes to forums like this for support. If you actually have some kind of support contract and can call microsoft their FIRST suggestion tends to be reinstall rather than trying to find the actual problem.
But large companies like microsoft all the employees that are incompetent can hide behind the corporate structure and claim it was someone else or some other departments issue.

Microsoft really has to release a version that is extremely basic with all the junk stripped out but they are running as fast as they can to add even more trash like AI that you can not even uninstall only click some box that hides it while it still runs in the background.
 
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